Privacy Policy

Last updated: July 9, 2026

This Privacy Policy describes how InvoiceVision collects, uses, and protects your personal information. We are committed to safeguarding your privacy and handling your data responsibly. When you use our website and services, we collect certain information to provide and improve our offerings. Your trust is important to us, and we maintain transparent practices regarding data collection and usage.

Who We Are

We operate as a data controller responsible for processing your information in accordance with applicable privacy laws. Our organization is based in Montreal and serves bookkeepers and accounting professionals across Canada. We develop technology solutions for invoice data extraction and OCR processing, helping accounting professionals streamline their workflows. For more information about our operations, please refer to the contact details provided at the end of this policy.

Information We Collect

We collect several types of information to operate our services effectively:

• Contact Information: When you reach out to us through contact forms or email, we collect your name, email address, phone number, and message content.
• Website Usage Data: We gather information about how you interact with our website, including pages visited, time spent, and navigation patterns.
• Device and Technical Data: We automatically collect information about your device, browser type, IP address, and operating system.
• Cookies and Tracking: We use cookies and similar technologies to enhance your browsing experience and analyze website performance.

Legal Basis for Processing

We process your personal information based on the following legal grounds:

• Consent: When you submit contact forms or request information, we process your data with your explicit consent.
• Legitimate Interest: We analyze website usage to improve our services and user experience, which constitutes our legitimate business interest.
• Legal Obligation: We may process data when required by applicable laws, regulations, or government requests.

We never process your information for purposes beyond what is necessary to provide our services or as required by law.

How We Use Your Information

Your information helps us deliver and improve our services:

• Responding to your inquiries and providing customer support
• Improving website functionality and user experience
• Analyzing trends and optimizing our technology solutions
• Sending you relevant updates about our services (only with your consent)
• Complying with legal obligations and protecting our rights

We do not sell, rent, or share your personal information with third parties for marketing purposes. We only share data with trusted service providers who assist us in operating our website and services, and only under strict confidentiality agreements.

Data Retention

We retain your information only for as long as necessary to fulfill the purposes outlined in this policy:

• Contact Form Messages: Up to 24 months after your last interaction with us, unless you request earlier deletion.
• Analytics and Cookies Data: Up to 14 months from collection, after which it is automatically anonymized or deleted.
• Server Logs: Up to 12 months for security and troubleshooting purposes.
• Email Communications: We retain email correspondence for up to 24 months unless you request deletion.

Once the retention period expires, we securely delete or anonymize your information. If you request deletion at any time, we will comply promptly, except where legal obligations require us to retain certain data.

Your Privacy Rights

Under applicable privacy laws, you have the following rights regarding your personal information:

• Right to Access: You can request a copy of the personal data we hold about you.
• Right to Correction: You can request that we correct inaccurate or incomplete information.
• Right to Deletion: You can request deletion of your personal data, subject to legal exceptions.
• Right to Data Portability: You can request your data in a structured, commonly used format for transfer to another service.
• Right to Withdraw Consent: If we process your data based on consent, you can withdraw it at any time.
• Right to Lodge a Complaint: You have the right to file a complaint with the Office of the Privacy Commissioner of Canada regarding our processing practices.

To exercise any of these rights, please contact us using the details provided in the Contact Us section below.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your website experience. Cookies are small files stored on your device that help us remember your preferences and understand how you use our site. We use essential cookies for website functionality, analytics cookies to understand user behavior, and preference cookies to personalize your experience.

Most web browsers allow you to control cookies through settings. You can disable cookies, though this may affect website functionality. We do not use cookies for purposes beyond what is described in our Cookie Policy. For detailed information about our cookie practices, please visit our dedicated Cookie Policy page.

Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, and disclosure. Our security practices include encryption, secure server infrastructure, and regular security audits. However, no method of data transmission over the internet is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

If you believe your personal data has been compromised, please contact us immediately so we can take appropriate action.

Third-Party Services

Our website may include links to third-party websites and services. We are not responsible for the privacy practices of external sites. We encourage you to review the privacy policies of any third-party services before providing them with your information. If you click on external links, you do so at your own discretion.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we will notify you by updating the "Last updated" date and, where appropriate, by sending you an email notification. Your continued use of our website after updates constitutes your acceptance of the revised policy.

Supervisory Authority

If you have concerns about our privacy practices, you have the right to lodge a complaint with the Office of the Privacy Commissioner of Canada. This independent authority oversees compliance with privacy laws in Canada and can investigate your concerns without charge.